Carrie Ehrhart – Office Assistant/Billing Clerk
Ph: 855.209.8469, Direct Dial: 440-632-3536
Water/Sewer Payments: No online bill pay of your water bill is available at this time. We accept payment at the Municipal Center, in the drop box (14860 N. State Avenue) or via mail. We can accept credit card payments at the Municipal Center or via telephone. If paying by phone there is a $4.00 convenience fee. If you are having trouble paying your water bill, please contact the office and make payment arrangements to avoid disruption of service. Carrie can be reached at 440-632-3536 or via email at email@example.com.
Street Light Outage: If you call the Municipal Center at 855.209.8469 or email Carrie Ehrhart at firstname.lastname@example.org, she will report the light(s) and have the Service Department mark the pole with Green Tape to clearly identify the pole. Typically once the pole has been reported, and it is a minor repair, it is repaired by the Illuminating Company within 3 days.
Water Meter Changeout Program: The Water Dept. is in the process of updating the inside meter of all residential homes. If you have been contacted by the water dept. via a notice in your water bill, please call and make an appointment. This is a no cost improvement, at this time, for the resident. All areas of the village have been notified. Appointments can be made by calling Carrie at 440-632-3536 or via email at email@example.com.
|The Illuminating Company||800-589-3101|
|Time Warner Cable||888-488-3368|
|Dominion East Ohio Gas||800-362-7557|
|Orwell Natural Gas||800-832-6164|
Direct TV 855-463-7359