First Energy Customer Assistance Programs

FirstEnergy’s Ohio utilities (Ohio Edison, The Illuminating Company and Toledo Edison) wanted to reach out to you to share some information about our public assistance programs. The late winter months often bring an elevated number of customer complaints about higher-than-expected utility bills, usually because the cold snaps in January and February result in customers using more energy than normal. Attached is a document detailing a number of programs your constituents may be able to take advantage of to reduce or manage their utility bills during this time.

Customer Assistance Programs