Utilities

Carrie Ehrhart – Office Assistant/Billing Clerk
14860 North State Avenue
Email: cehrhart@middlefieldohio.com
Ph: 440-632-5248 ex. #2, Direct Dial: 440-632-3536

Conveniently Pay Online!!! Customers can view and pay bills online with a credit/debit card or electronic check with no fees. Click on the orange pay button to make a quick one-time payment or register to enjoy all the benefits such as viewing history, storing payment information for later use (if desired) and take advantage of automatic payment option. Pay by text is also available. 

We accept payment at the Municipal Center, in the drop box (14860 N. State Avenue) or via mail at 14860 N. State Avenue.

Sign up for paperless billing and save the administration fee.

If you are having trouble paying your water bill, please contact the office and make payment arrangements to avoid disruption of service.  Carrie can be reached at 440-632-3536 or via email at cehrhart@middlefieldohio.com.
Places that can help with Utility Bills:
>Catholic Charity
>GCJFS

> 2018 Water Sewer Rates

Monthly Utility Rates: 2018

1st 2,000 Gallons Per 100 Gallons over 2,000
Water  $                    17.50  $                                          0.56
Sewer  $                    19.46  $                                          0.64
Garbage  $                    17.54 Bag program is 5.16 per month
Admin Fee  $                      1.00

Senior Rates:

1st 2,000 Gallons Per 100 Gallons over 2,000
Water  $                    14.01  $                                          0.56
Sewer  $                    15.56  $                                          0.64
Garbage  $                    15.79
Admin Fee  $                      1.00

 

Frequently asked questions:

Street Light Outage:  If you call the Municipal Center at 855.209.8469 or email Carrie Ehrhart at cehrhart@middlefieldohio.com, she will report the light(s) and have the Service Department mark the pole with Green Tape to clearly identify the pole.  Typically once the pole has been reported, and it is a minor repair, it is repaired by the Illuminating Company within 3 days.

Radio Meter Information

> The Village of Middlefield is a NOPEC community.  NOPEC Report Card

Senior Discount
> Must be 65 years of age
> Must live in the structure
> Senior Discount Application

Consumer Confidence Reports
>2009 CCR
>2010 CCR
>2011 CCR
>2012 CCR
>2013 CCR
>2014 CCR
>2015 CCR
>
2016 CCR
>
2017 CCR

 

Other Utilities
The Illuminating Company 800-589-3101
Time Warner Cable 888-488-3368
Windstream 800-347-1991
Dominion East Ohio Gas 800-362-7557
Orwell Natural Gas 800-832-6164

Direct TV                               855-463-7359
www.directvdeals.com/packages

https://internet.frontier.com/services/

 

Notice From the The Illuminating Company: Reminds customers having difficulty paying their utility bills that they may be eligible for special financial assistance programs.

In Northeast Ohio, customer assistance programs include:

  • Percentage of Income Payment Plan Plus (PIPP Plus). The Percentage of Income Payment Plan Plus (PIPP Plus) is an extended payment arrangement that allows Ohio customers meeting program guidelines to pay a percentage of their income or $10.00 per month, whichever is greater, instead of their usual electricity bill. Eligible customers must have a household income at or below 150 percent of the federal poverty level. For more information, call (800) 282-0880.
  • Home Energy Assistance Program (HEAP). HEAP is a federally funded grant program administered by the State of Ohio Department of Development through a network of local community action agencies. HEAP provides customers help with paying winter heating bills, and occasionally summer cooling bills. For more information, Illuminating Company customers should call (800) 589-3101.
  • Salvation Army Emergency Hardship Programs. The Salvation Army organizations across the Ohio utility territories offer emergency assistance programs for those who have suffered a recent financial hardship and need temporary help to pay their electricity bill. Program funding is provided by FirstEnergy’s Ohio employees and customers. The distribution of funds is administered by Salvation Army agencies located throughout Ohio. Contact your local Salvation Army agency to learn more.
  • Emergency Assistance. Additional help in paying utility bills may also be available to low-income residents through local county departments of human services, community action agencies, soldier’s relief commissions or veteran’s services offices. Listings for these resources can be found in the blue pages at the front of your local telephone directory, or you can call your county government or visit them online to learn more.

An Illuminating Company customer looking for a convenient way to manage their electric bills also can sign up for the FirstEnergy Installment Plan, which allows customers to make consistent monthly payments to avoid the impact of seasonal highs and lows in their electricity bills. To apply or learn more about programs to help keep electricity bills affordable, visit www.firstenergycorp.com or The Illuminating Company customer service at (800) 589-3101. The Illuminating Company serves more than 750,000 customers across Ashtabula, Cuyahoga, Geauga, Lake and Lorain Counties.

FirstEnergy’s Ohio utilities (Ohio Edison, The Illuminating Company and Toledo Edison) wanted to reach out to you to share some information about our public assistance programs. The late winter months often bring an elevated number of customer complaints about higher-than-expected utility bills, usually because the cold snaps in January and February result in customers using more energy than normal. Attached is a document detailing a number of programs your constituents may be able to take advantage of to reduce or manage their utility bills during this time.

Customer Assistance Programs